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Return & Exchange

 

Non-customized items can be returned minus a 15% restocking fee within 7 days from the date of goods receipt, customized items can not be returned for refund, for quality problems caused by non-artificial factors within one year, we cover round trip freight for replacement, all the items have five-year warranty.

The following conditions shall not issue return:

Any items that are not ordered from Promomilia;

Commodity quality problems caused by man maintenance, misuse, collision, abuse and accident;